Patient-Focused Front Office Specialist (Healthcare)

Wellstar Health Systems; LaGrange (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Wellstar Health System in Georgia is seeking a Front Office Specialist to deliver exceptional patient service in a fast-paced healthcare setting. This role involves greeting patients, registering at check-in/out, scheduling, cash handling, and administrative tasks to support the practice's operations.

You will work with clinical staff and providers to ensure smooth patient flow, effective communication, and adherence to policies.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of administrative front office experience in a physician practice or healthcare setting.
• Previous customer service experience required.

Responsibilities

• Greet patients and guests in person or on the phone, identifying self and practice.
• Register and schedule patients for appointments; check-in and check-out; ensure insurance and paperwork are complete.
• Collect co-pays and balances; manage cash and postings per policy.
• Coordinate with clinical staff and providers to ensure smooth patient flow and communication.

Skills

Customer service

Scheduling

Cash handling

Multitasking

Teamwork

Education

High School Diploma / GED

Tools

Experion (EHR)

Job description

Wellstar Health System in Georgia is seeking a Front Office Specialist to deliver exceptional patient service in a fast-paced healthcare setting. This role involves greeting patients, registering at check-in/out, scheduling, cash handling, and administrative tasks to support the practice's operations.

You will work with clinical staff and providers to ensure smooth patient flow, effective communication, and adherence to policies.