Patient Experience Front Desk Specialist

Wellstar Health System; Marietta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Wellstar Health System is seeking a Front Office Specialist in Georgia. The role emphasizes exceptional customer service, greeting patients, registering at check-in and check-out, answering telephones, scheduling appointments, and supporting practice operations.

Multi-tasking and clear communication are essential for delivering a positive patient experience. The position requires a High School Diploma/GED with at least 2 years of administrative front office experience in healthcare, and prior

Qualifications

• High School Diploma or GED required.
• 2 years of administrative front office experience in a physician practice or health care setting preferred.
• Customer service experience is required.

Responsibilities

• Greet customers and patients, check in/out, answer phones, schedule appointments.
• Handle cash management and basic administrative tasks to support the practice.
• Contribute to patient experience, employee engagement, and financial goals.

Skills

Customer service

Communication

Education

High School Diploma / GED

Job description

Wellstar Health System is seeking a Front Office Specialist in Georgia. The role emphasizes exceptional customer service, greeting patients, registering at check-in and check-out, answering telephones, scheduling appointments, and supporting practice operations.

Multi-tasking and clear communication are essential for delivering a positive patient experience. The position requires a High School Diploma/GED with at least 2 years of administrative front office experience in healthcare, and prior