Patient-Focused Front Office Coordinator - Surgery Center

Pasadena Surgery Center; Saint Petersburg (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matching 401(k) plan

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Job summary

Sight360 is seeking a Front Office Coordinator to deliver the highest level of customer service at our vision care center. You will coordinate front desk activities, check-in, insurance validation, and payment authorization, ensuring smooth patient flow and accurate records.

You will support patients and staff, uphold regulatory compliance, and cross-train in scheduling, medical file maintenance, and opening/closing procedures to keep the office running efficiently.

Qualifications

• 2-3 years of clerical/reception experience in a medical office setting.
• Prior Authorization experience required.
• EMR Experience
• Ability to type 40 to 50 WPM

Responsibilities

• Interviews patient, relatives or other responsible individuals to obtain identifying and biographical information.
• Provides overview of surgery center regulations to patient concerning pre-operative requirements
• Explains rate, charges, services and surgery center policies regarding payment of bills
• Coordinates general admission of patient
• Obtains signatures for insurance filing
• Collects patient’s payments
• Answers phone as needed
• Cross trains to learn other administrative duties including scheduling, medical file maintenance, opening and closing procedures, etc.
• Performs other administrative duties as assigned by manager or designee

Skills

Excellent communication

Interpersonal skills

Detail oriented

Multi-tasking

Proactive

Tools

Outlook

Microsoft Office

Job description

Sight360 is seeking a Front Office Coordinator to deliver the highest level of customer service at our vision care center. You will coordinate front desk activities, check-in, insurance validation, and payment authorization, ensuring smooth patient flow and accurate records.

You will support patients and staff, uphold regulatory compliance, and cross-train in scheduling, medical file maintenance, and opening/closing procedures to keep the office running efficiently.