Patient Experience Front Office Coordinator

Sight360; Town of Florida (NY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Matching 401(k) plan

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Job summary

Sight360 is seeking a Front Office Coordinator to manage front desk operations, schedule patient visits, verify insurance, and handle payments while ensuring policy compliance. Travel between clinic locations and overtime may be required based on needs.

Responsibilities include maintaining EMR records, greeting patients, validating eligibility, and coordinating with staff to ensure a smooth patient experience.

Qualifications

• 2-3 years of clerical/reception experience in a medical office setting.
• EMR experience.
• Ability to type 40 to 50 WPM.
• Must successfully pass a credit check.

Responsibilities

• Schedule visits, maintain EMR records, accounts and greet patients for appointments.
• Validate eligibility, initiate and follow up on prior authorizations, and notify staff of patient arrival.
• Maintain a clean and organized reception area and inventory of basic supplies.
• Maintain patient accounts by updating insurance and personal financial information.
• Protect patient information by keeping it confidential.
• Answer incoming calls
• Review charts and contact providers to verify orders.

Skills

EMR Experience

Typing 40–50 WPM

Communication skills

Interpersonal skills

Tools

Outlook

Microsoft Office

Job description

Sight360 is seeking a Front Office Coordinator to manage front desk operations, schedule patient visits, verify insurance, and handle payments while ensuring policy compliance. Travel between clinic locations and overtime may be required based on needs.

Responsibilities include maintaining EMR records, greeting patients, validating eligibility, and coordinating with staff to ensure a smooth patient experience.