Patient-Focused Front Desk Specialist

Tanner Health; Carrollton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Tanner Medical Group is seeking a patient-focused front desk clerk to serve as the first point of contact in the office. You will handle check-in/check-out, scheduling, registrations, and payments while providing courteous, accurate service to patients and families.

The role emphasizes multi-tasking in a fast-paced environment with a professional demeanor and strong teamwork across medical staff and third-party payers.

Qualifications

• Education: High School Diploma or GED.
• Experience: No prior work experience required.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Answer telephones, schedule appointments, register patients.
• Collect copays, deductibles and coinsurances; post payments; take messages.
• Maintain high level of customer service and accuracy; handle inquiries from patients.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Computer proficiency

Education

High School Diploma/GED

Tools

Microsoft Office

Scheduling software

Job description

Tanner Medical Group is seeking a patient-focused front desk clerk to serve as the first point of contact in the office. You will handle check-in/check-out, scheduling, registrations, and payments while providing courteous, accurate service to patients and families.

The role emphasizes multi-tasking in a fast-paced environment with a professional demeanor and strong teamwork across medical staff and third-party payers.