Patient Experience Front Desk Specialist

Tanner-Health-1; Sargent (GA); On-site; USD 19,000 - 26,000; Full time

Job summary

Tanner Medical Group is seeking a front desk receptionist in Georgia to serve as the patient’s first point of contact. You will manage check-in/check-out, collect payments, post transactions, and schedule follow-up visits while assisting with phone inquiries and registration.

The role requires a professional demeanor and strong attention to detail in a fast-paced healthcare environment. The position emphasizes customer service, accurate data entry, and teamwork with medical staff and third-party

Qualifications

• Education: High School Diploma or GED.
• Experience: No prior work experience required.
• One year of customer service experience preferred.
• Healthcare setting experience preferred.
• Excellent public relations skills and professional demeanor.
• Ability to work in fast-paced environment with interruptions.

Responsibilities

• Greet and check-in/check-out patients accurately.
• Enter charges, collect deductibles and coinsurances.
• Post payments and schedule follow-up appointments.
• Answer telephone and register new patients.
• Make appointments and maintain patient flow.
• Communicate proactively with patients and staff.

Skills

Public relations

Communication

Team player

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

Tanner Medical Group is seeking a front desk receptionist in Georgia to serve as the patient’s first point of contact. You will manage check-in/check-out, collect payments, post transactions, and schedule follow-up visits while assisting with phone inquiries and registration.

The role requires a professional demeanor and strong attention to detail in a fast-paced healthcare environment. The position emphasizes customer service, accurate data entry, and teamwork with medical staff and third-party