Patient-Focused Front Desk & Scheduling Specialist

Tanner Health; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Tanner Health is seeking a front desk receptionist to manage patient check-in and check-out, collect payments, post charges, and schedule follow-up visits. The role requires friendly, professional communication as you assist patients with questions and requests.

You will also answer phones, register new patients, and maintain accurate records while delivering high-quality customer service in a fast-paced medical office environment.

Qualifications

• High School Diploma or GED required.
• No prior work experience required.
• One year of customer service experience preferred.
• Healthcare setting experience preferred.
• Excellent public relations skills and professional demeanor.
• Ability to communicate effectively and maintain good relations with coworkers, patients, families, and third-party payers.
• Ability to work in a fast-paced environment with frequent interruptions.
• Strong organizational and multitasking abilities.
• Proficient use of computer equipment.

Responsibilities

• Check-in and check-out duties, including entering charges.
• Collect deductibles and coinsurances; posting payments.
• Schedule follow-up appointments.
• Answer telephones and register new patients.

Skills

Customer service

Public relations

Communication

Teamwork

Multitasking

Detail oriented

Computer skills

Organizational skills

Professional demeanor

Education

High School Diploma or GED

Job description

Tanner Health is seeking a front desk receptionist to manage patient check-in and check-out, collect payments, post charges, and schedule follow-up visits. The role requires friendly, professional communication as you assist patients with questions and requests.

You will also answer phones, register new patients, and maintain accurate records while delivering high-quality customer service in a fast-paced medical office environment.