Patient Services Front Desk Specialist

Tanner-Health-1; Carrollton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Tanner Medical Group is seeking a friendly front desk associate to greet patients, manage check-in and check-out, enter charges, and post payments. You will schedule follow-up appointments and assist with patient flow to maintain efficiency.

Strong communication, multitasking, and a professional demeanor are essential. No prior experience required, but healthcare setting familiarity and computer skills are a plus. The role emphasizes accuracy and patient service.

Qualifications

• One year of customer service experience preferred.
• Experience in a healthcare setting preferred.
• Excellent public relations skills with a professional demeanor.
• Ability to communicate effectively with coworkers, Tanner Medical Group, patients, families, and third-party payers.
• Ability to multitask and stay accurate in a fast-paced environment.

Responsibilities

• Check-in and check-out duties, including entering charges and posting payments.
• Collect deductibles and coinsurances; schedule follow-up appointments.
• Answer telephones, register new patients, and make appointments.
• Maintain high levels of customer service and accuracy; assist with patient questions.
• Communicate proactively with patients and staff.

Skills

Customer service

Public relations

Communication

Teamwork

Multitasking

Detail oriented

Education

High School Diploma or GED

Tools

Computer skills

Job description

Tanner Medical Group is seeking a friendly front desk associate to greet patients, manage check-in and check-out, enter charges, and post payments. You will schedule follow-up appointments and assist with patient flow to maintain efficiency.

Strong communication, multitasking, and a professional demeanor are essential. No prior experience required, but healthcare setting familiarity and computer skills are a plus. The role emphasizes accuracy and patient service.