Front Office Representative - Tanner Care Point Sargent (Days)

Tanner-Health-1; Sargent (GA); Presencial; USD 19.000 - 26.000; Jornada completa

Descripción de la vacante

Tanner Medical Group is seeking a front desk receptionist in Georgia to serve as the patient’s first point of contact. You will manage check-in/check-out, collect payments, post transactions, and schedule follow-up visits while assisting with phone inquiries and registration.

The role requires a professional demeanor and strong attention to detail in a fast-paced healthcare environment. The position emphasizes customer service, accurate data entry, and teamwork with medical staff and third-party

Formación

• Education: High School Diploma or GED.
• Experience: No prior work experience required.
• One year of customer service experience preferred.
• Healthcare setting experience preferred.
• Excellent public relations skills and professional demeanor.
• Ability to work in fast-paced environment with interruptions.

Responsabilidades

• Greet and check-in/check-out patients accurately.
• Enter charges, collect deductibles and coinsurances.
• Post payments and schedule follow-up appointments.
• Answer telephone and register new patients.
• Make appointments and maintain patient flow.
• Communicate proactively with patients and staff.

Conocimientos

Public relations

Communication

Team player

Multi-tasking

Attention to detail

Educación

High School Diploma or GED

Herramientas

Computer proficiency

Descripción del empleo

Patients' first and last point of contact in the office, responsible for Check-in and check-out duties, which may include entering charges, collecting deductibles and coinsurances, posting payments and scheduling follow up appointments. Assists with answering telephone, registering new patients and making appointments. Able to multi- task while maintaining a high level of customer service and accuracy. Communicates proactively and assists patients with questions and requests as necessary.

Required Knowledge & Skills

Education: High School Diploma or GED

Experience: No prior work experience required

Qualifications

• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, as well as patients, families, and third-party payers.
• Ability to make independent decisions, displaying emotional maturity and using sound judgement.
• Ability to work in fast-paced environment with frequent interruptions. Ability to work effectively in high-stress situations.
• Ability to interact and work well as a part of a team-oriented environment.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Ability to organize, analyze and prioritize work
• Professional appearance
• Detail oriented
• Ability to switch-task
• Must possess initiative and drive to a project from beginning to a successful completion