Patient-Focused Front Desk & Scheduling Specialist

Mid-America Orthopedics; Wichita (KS); On-site; USD 29,000 - 36,000; Full time

Job summary

Mid-America Orthopedics in Wichita, KS is seeking a Front Desk Receptionist to greet patients, handle intake and check-out, and support scheduling using EMR systems. The role emphasizes professional presentation and accurate data entry in a medical office environment.

The ideal candidate has 1–2 years in an office setting and strong customer service, with proficiency in Microsoft Outlook and Office applications, ready to support multiple departments and maintain orderly reception areas.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of experience working within an office setting.
• 1-2 years of customer service experience.
• Ability to operate a computer, phone and other office equipment.
• Basic understanding of Microsoft Outlook.
• Entry level ability to use Microsoft Office platform.

Responsibilities

• Greets and welcomes patients to the office
• Posts payments to patient accounts
• Assists patients with paperwork and collection of medical history
• Communicates arrivals and departures with other departments
• Keeps the reception area free of trash and magazine tables organized
• Stocks drinking cups for the waiting area
• Clocks in and out for scheduled shift as assigned
• Other duties as assigned

Skills

Customer service

Office experience

Computer skills

MS Outlook

MS Office

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling systems

Job description

Mid-America Orthopedics in Wichita, KS is seeking a Front Desk Receptionist to greet patients, handle intake and check-out, and support scheduling using EMR systems. The role emphasizes professional presentation and accurate data entry in a medical office environment.

The ideal candidate has 1–2 years in an office setting and strong customer service, with proficiency in Microsoft Outlook and Office applications, ready to support multiple departments and maintain orderly reception areas.