Patient Concierge & Front Desk Specialist

The US Oncology Network; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Health Care

Dental Care

Vision Plan

401-K with a matching component

Life Insurance

Short-term and Long-term disability

FSA and HSA

Legal Insurance

Competitive Paid Time Off Plan

Wellness & Perks Programs

Job summary

The US Oncology Network is seeking a full-time on-site Receptionist in Wichita, KS to greet patients, manage check-in, and support front desk operations. You will coordinate with clinical staff, handle patient forms and insurance information, and assist with scheduling and administrative tasks in a medical office setting.

Ideal candidates have at least one year of front desk experience, proficiency in MS Office, and familiarity with PMS/EMR systems.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of front office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Experience using a PMS or EMR is a plus.

Responsibilities

• Greet patients and visitors in a welcoming, courteous manner upon arrival and departure.
• Complete check-in steps in PMS/EMR to notify appropriate areas of patient arrivals.
• Coordinate sign-in, badge process, and confirmation of forms.
• Assist in collecting demographics, insurance information, and payments as needed.
• Provide general administrative support and maintain neat front desk area.

Skills

Front desk experience

MS Office

Customer service

Education

High school diploma

Tools

PMS/EMR systems

Job description

The US Oncology Network is seeking a full-time on-site Receptionist in Wichita, KS to greet patients, manage check-in, and support front desk operations. You will coordinate with clinical staff, handle patient forms and insurance information, and assist with scheduling and administrative tasks in a medical office setting.

Ideal candidates have at least one year of front desk experience, proficiency in MS Office, and familiarity with PMS/EMR systems.