Patient-Focused Front Desk & Scheduling Specialist

CHAS Health; Spokane (WA); Vor Ort; USD 30.000 - 43.000; Vollzeit

Benefits dieser Stelle

Milestone bonus

Health insurance

Dental insurance

Vision insurance

Long-term care insurance

Life insurance

401(k) with employer match

Paid time off

Tuition assistance

Student loan repayment

Childcare reimbursement

CME and license fee reimbursement

Zusammenfassung

CHAS Health is seeking a Front Office/Receptionist to improve access to care in Spokane. You will greet patients, verify details, collect co-pays, and schedule appointments to meet clinic productivity goals. The role requires strong phone skills, basic math for payments, and accurate data entry into the EHR.

You will support translators as needed and help maintain a clean waiting area. The position emphasizes respect, privacy, and excellent customer service, with eligibility for benefits and

Qualifikationen

• High school diploma or equivalent required.
• Customer service and multi-line telephone experience preferred.

Aufgaben

• Greet patients upon arrival and verify appointment time and insurance.
• Schedule patient appointments based on guidelines to meet productivity targets.
• Handle daily receipts and petty cash reconciliation.
• Take patient demographics over the phone and enter into the EHR system.
• Answer calls professionally and route to appropriate staff.
• Schedule translators as needed.
• Maintain patient confidentiality and waiting room cleanliness.
• Perform other duties to support CHAS Health mission.

Kenntnisse

Customer service

Phone etiquette

Scheduling

Data entry

EHR

Basic math

Ausbildung

High school diploma

Tools

EHR software

Jobbeschreibung

CHAS Health is seeking a Front Office/Receptionist to improve access to care in Spokane. You will greet patients, verify details, collect co-pays, and schedule appointments to meet clinic productivity goals. The role requires strong phone skills, basic math for payments, and accurate data entry into the EHR.

You will support translators as needed and help maintain a clean waiting area. The position emphasizes respect, privacy, and excellent customer service, with eligibility for benefits and