Front Office & Patient Care Specialist

CHAS Health; Spokane Valley (WA); Presencial; USD 30.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual milestone bonus

Health coverage

401(k) match

PTO 6 weeks

Tuition assistance and student loan

Childcare reimbursement

CME and license fee reimbursement

Descripción de la vacante

CHAS Health in Spokane Valley is seeking a Front Office/Receptionist to greet patients, collect co-pays, and verify insurance information. You will handle scheduling and basic administrative tasks to support efficient clinic operations.

The role requires a high school diploma, customer service experience, and basic math skills. A positive, patient-centered approach helps ensure a welcoming environment for all visitors and patients.

Formación

• High school diploma or equivalent required.
• Customer service and multi-line telephone experience preferred.
• Ability to spell accurately and clearly communicate information to patients.
• Basic math skills to calculate patient payments.

Responsabilidades

• Greet patients upon arrival and verify appointment time and insurance details.
• Schedule patient appointments per guidelines to meet productivity targets.
• Reconcile daily receipts and petty cash.
• Collect patient demographics over the phone and enter into the EHR system.
• Ensure intake forms are complete before routing to the appropriate department.
• Answer calls professionally and direct to the right staff when needed.
• Arrange translators as required.
• Maintain patient confidentiality and courteous patient interactions.
• Monitor waiting areas for cleanliness and safety.
• Support CHAS Health mission and core values in daily duties.

Conocimientos

Customer service

Multi-line telephone

Clear communication

Basic math

Computer skills

Educación

High school diploma or equivalent

Herramientas

EHR system

Descripción del empleo

CHAS Health in Spokane Valley is seeking a Front Office/Receptionist to greet patients, collect co-pays, and verify insurance information. You will handle scheduling and basic administrative tasks to support efficient clinic operations.

The role requires a high school diploma, customer service experience, and basic math skills. A positive, patient-centered approach helps ensure a welcoming environment for all visitors and patients.