Patient-Focused Front Desk & Scheduling Specialist

CHAS Health; Phoenix (AZ); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual milestone bonus

Health coverage

401(k) match

Paid time off

Tuition assistance

Childcare assistance

Job summary

CHAS Health in Phoenix is seeking a Front Desk/Receptionist to greet patients, verify appointments and co-pays, and assist with scheduling and administrative tasks. You will manage patient information in the EHR, handle calls, and support a respectful, patient-centered environment.

The ideal candidate has a high school diploma, strong communication skills, and basic math ability. The role emphasizes accuracy, confidentiality, and a welcoming, inclusive environment for all patients.

Qualifications

• Customer service experience preferred.
• Ability to clearly communicate information to patients.
• Basic math skills to calculate patient payments.

Responsibilities

• Greets patients on arrival and verifies appointment details and co-pays.
• Schedules patient appointments per guidelines to meet productivity targets.
• Reconciles daily receipts and petty cash.
• Takes patient demographics over the phone and enters into the EHR.
• Ensures intake forms are complete before processing.
• Answers calls professionally and routes inquiries.
• Schedules translators as needed.
• Maintains patient confidentiality and respectful care.
• Monitors waiting room for cleanliness and safety.
• Performs additional duties to support CHAS Health mission.

Skills

Customer service

Communication

Basic math

Computer skills

Education

High school diploma

Tools

Electronic health records (EHR)

Job description

CHAS Health in Phoenix is seeking a Front Desk/Receptionist to greet patients, verify appointments and co-pays, and assist with scheduling and administrative tasks. You will manage patient information in the EHR, handle calls, and support a respectful, patient-centered environment.

The ideal candidate has a high school diploma, strong communication skills, and basic math ability. The role emphasizes accuracy, confidentiality, and a welcoming, inclusive environment for all patients.