Front Desk & Patient Services Coordinator

CHAS Health; Spokane (WA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual milestone bonus

Comprehensive health coverage

401(k) with match

PTO (six weeks)

Tuition assistance

Student loan repayment

CME and license fee reimbursement

Job summary

CHAS Health is seeking a friendly front desk receptionist to support patient flow at our Spokane clinics. You will greet patients, verify information, collect co-pays, and schedule appointments in line with clinic guidelines.

You will also handle cash reconciliation, enter demographics into the EHR, and ensure accurate intake forms for processing. The role emphasizes patient confidentiality, respectful service, and teamwork to support CHAS Health's mission of community health.

Qualifications

• High school diploma or equivalent required; additional schooling/training preferred.
• Customer service and multi-line telephone experience preferred.

Responsibilities

• Greet patients on arrival, verify appointment time, insurance and information, collect co-pays.
• Schedule patient appointments per guidelines to meet productivity targets.
• Reconcile daily receipts/petty cash.
• Enter patient demographics into the EHR system.
• Ensure intake forms are complete and accurate before forwarding.
• Answer calls, take messages, or refer to appropriate staff.
• Schedule translators as needed.
• Maintain patient confidentiality and a respectful environment.

Skills

Customer service

Multi-line telephone

Basic math

Clear communication

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

CHAS Health is seeking a friendly front desk receptionist to support patient flow at our Spokane clinics. You will greet patients, verify information, collect co-pays, and schedule appointments in line with clinic guidelines.

You will also handle cash reconciliation, enter demographics into the EHR, and ensure accurate intake forms for processing. The role emphasizes patient confidentiality, respectful service, and teamwork to support CHAS Health's mission of community health.