Patient-Focused Front Desk Receptionist

Henry Ford Health; Novi (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Henry Ford Health is seeking a Receptionist to be the first point of contact for visitors and callers at our Novi-area facilities. The role supports smooth operations by managing communications, greeting guests, and handling routine clerical tasks in a healthcare setting.

The successful candidate will welcome callers and visitors, route inquiries, take messages, and assist with information as needed to maintain a positive patient experience.

Qualifications

• High school diploma or equivalent required.
• Note: 1 year of applicable cumulative job-specific experience may be used in lieu of education or experience, if applicable.

Responsibilities

• Receive, screen, route, and respond to incoming calls.
• Greet guests and provide appropriate assistance and information.
• Take accurate messages and ensure timely delivery.
• Perform additional clerical duties as assigned.

Education

High school diploma

1 year experience

Job description

Henry Ford Health is seeking a Receptionist to be the first point of contact for visitors and callers at our Novi-area facilities. The role supports smooth operations by managing communications, greeting guests, and handling routine clerical tasks in a healthcare setting.

The successful candidate will welcome callers and visitors, route inquiries, take messages, and assist with information as needed to maintain a positive patient experience.