Patient Services Front Desk Coordinator

Henry Ford Health; Novi (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a Front Desk Clerk to greet patients and visitors, check them in and out, and collect necessary documentation in a healthcare setting. You will verify demographics, insurance authorizations, and schedule appointments, while handling charges and daily financial reconciliations.

This role supports the clinical team with essential administrative tasks and patient flow. The position requires a high school diploma and about one year of related experience,

Qualifications

• High school diploma or equivalent required.
• At least 1 year of relevant experience required.

Responsibilities

• Greet patients and visitors, check in/out, obtain documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations.
• Handle medical record release requests and schedule appointments.
• Enter and submit charges for procedures daily.
• Collect co-payments and reconcile daily reports.
• Provide general office and clerical support.

Skills

Customer service

Communication

Computer basics

Education

High school diploma or equivalent

1 year of relevant experience

Job description

Henry Ford Health in Michigan is seeking a Front Desk Clerk to greet patients and visitors, check them in and out, and collect necessary documentation in a healthcare setting. You will verify demographics, insurance authorizations, and schedule appointments, while handling charges and daily financial reconciliations.

This role supports the clinical team with essential administrative tasks and patient flow. The position requires a high school diploma and about one year of related experience,