Receptionist

Henry Ford Health; Novi (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Henry Ford Health is seeking a Receptionist to be the first point of contact for visitors and callers at our Novi-area facilities. The role supports smooth operations by managing communications, greeting guests, and handling routine clerical tasks in a healthcare setting.

The successful candidate will welcome callers and visitors, route inquiries, take messages, and assist with information as needed to maintain a positive patient experience.

Qualifications

• High school diploma or equivalent required.
• Note: 1 year of applicable cumulative job-specific experience may be used in lieu of education or experience, if applicable.

Responsibilities

• Receive, screen, route, and respond to incoming calls.
• Greet guests and provide appropriate assistance and information.
• Take accurate messages and ensure timely delivery.
• Perform additional clerical duties as assigned.

Education

High school diploma

1 year experience

Job description

Receptionist - Henry Ford Health

Job Title

Receptionist

About the Department

Join the team at Providence Hospitals, a respected network within Henry Ford Health, serving communities across Oakland County. Our hospitals are known for advanced specialty care, deep local roots, and strong community connections. With convenient suburban locations and excellent amenities, Providence Hospitals offer the strength of a leading health system while maintaining a personalized touch. Be part of a team that is deeply committed to delivering exceptional care and making a meaningful impact in the lives of our patients and communities.

Role Overview

As a Receptionist, you will be the first point of contact for visitors and callers, ensuring a welcoming and professional environment. Your role is vital in supporting the smooth operation of assigned areas by managing communications, assisting guests, and performing essential clerical tasks. Your contributions help maintain a positive and efficient experience for everyone who interacts with our healthcare facilities.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Receive, screen, route, and respond to incoming telephone calls.
• Take accurate messages and ensure their timely delivery.
• Greet guests and provide appropriate assistance and information.
• Perform additional clerical duties as assigned.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Qualifications

What You Will Need

Required Qualifications

• High school diploma or equivalent, OR 1 year of applicable cumulative job-specific experience
• Note: Required professional licensure or certification may be used in lieu of education or experience, if applicable

What We Offer

At Henry Ford Health, we foster an environment of collaboration, career growth, and mission-driven work. You'll have access to learning opportunities that empower you to excel in your role and advance your career while contributing to our shared goal of delivering exceptional care.