Patient-Focused Front Desk Coordinator (Medical Office)

BEACON BEHAVIORAL SUPPORT SERVICES; Bedford (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Beacon Behavioral Support Services in Bedford, TX seeks a Front Office Coordinator (Medical Assistant) to manage front desk operations, coordinate patient appointments, and support clinical teams with professional, empathetic service.

Ideal candidates have healthcare front office experience, proficiency in EHR and MS Office, and strong communication skills while upholding HIPAA privacy standards.

Qualifications

• High school diploma or equivalent.
• Experience in a front office or administrative role, healthcare preferred.
• Proficiency with EHR and standard office software.
• Strong communication and interpersonal skills.
• Basic knowledge of medical terminology.

Responsibilities

• Greet and assist patients, visitors, and staff.
• Manage appointment scheduling using EHR.
• Answer and direct phone calls; relay messages.
• Maintain patient records; HIPAA compliance.
• Coordinate communication between clinical staff and patients.
• Process patient intake forms; verify insurance; billing inquiries.
• Monitor front office cleanliness.
• Assist with reports and documentation as required.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

Beacon Behavioral Support Services in Bedford, TX seeks a Front Office Coordinator (Medical Assistant) to manage front desk operations, coordinate patient appointments, and support clinical teams with professional, empathetic service.

Ideal candidates have healthcare front office experience, proficiency in EHR and MS Office, and strong communication skills while upholding HIPAA privacy standards.