Behavioral Health Front Desk & Scheduling Specialist

Beacon Behavioral Partners; Tifton (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Beacon Behavioral Health Partners is seeking a Medical Office Receptionist to support the front desk and daily administrative operations of the outpatient behavioral health program.

You will create a welcoming, professional experience for patients and families, assist with scheduling, check-in/check-out, documentation, and coordination with clinical and administrative staff to keep workflows efficient and compliant.

Qualifications

• High school diploma or equivalent required.
• 1-2 years receptionist/front desk experience preferred.
• Experience in behavioral health or medical office setting preferred.
• Strong communication and organization skills.
• Ability to manage multiple priorities in a busy office.
• Proficient with computers, phone systems, scheduling tools, and EMR.
• Discretion with confidential information.
• Dependable, detail-oriented, patient-focused, and team-oriented.

Responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Answer, screen, and route phone calls and inquiries.
• Support patient scheduling and appointment confirmations.
• Assist with patient check-in and check-out processes.
• Collect and verify demographic, insurance, and consent forms.
• Coordinate intake and new patient coordination with teams.
• Maintain accurate records and confidentiality per HIPAA.
• Support billing and insurance documentation workflows.
• Prepare basic reports and administrative documents.

Skills

Communication

Customer service

Organization

Multitasking

Discretion

Teamwork

Professionalism

Education

High school diploma or equivalent

Job description

Beacon Behavioral Health Partners is seeking a Medical Office Receptionist to support the front desk and daily administrative operations of the outpatient behavioral health program.

You will create a welcoming, professional experience for patients and families, assist with scheduling, check-in/check-out, documentation, and coordination with clinical and administrative staff to keep workflows efficient and compliant.