Patient-Focused Front Desk Associate (Medical Office)

SCA Health (India); Chardon (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401k Match

Paid Time Off

Life Insurance

Disability Insurance

Job summary

SCA Health is seeking a friendly and organized front desk/medical office administrator in Ohio. You will assist with patient relations, scheduling, insurance verification, and check-in/check-out processes, while maintaining a welcoming environment for patients and visitors.

The role requires at least 1 year in a medical office and proficiency with EHR systems and MS Office, with a focus on accurate data, confidentiality, and multitasking in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• At least 1 year in a medical office setting.
• Proficient with EHR systems and MS Office.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Communication skills

EHR proficiency

MS Office

Education

High school graduate or equivalent

Tools

Electronic Health Records (EHR)

MS Office

Job description

SCA Health is seeking a friendly and organized front desk/medical office administrator in Ohio. You will assist with patient relations, scheduling, insurance verification, and check-in/check-out processes, while maintaining a welcoming environment for patients and visitors.

The role requires at least 1 year in a medical office and proficiency with EHR systems and MS Office, with a focus on accurate data, confidentiality, and multitasking in a fast-paced setting.