Medical Front Office Coordinator

SCA Health; St. Clairsville (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

SCA Health in the United States is seeking a Medical Office Coordinator to manage front office operations for a medical practice, ensuring smooth patient relations, scheduling, and billing support. The role emphasizes accuracy, compliance with healthcare regulations, and a welcoming patient experience.

Responsibilities include greetings, patient data collection, appointment management, insurance verification, and co-pay processing, with a focus on high-quality service in a fast-paced setting.

Qualifications

• High school graduate or equivalent.
• Minimum of one year of experience in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in Electronic Health Records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Communication

Organization

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Electronic Health Records

Microsoft Office

Job description

SCA Health in the United States is seeking a Medical Office Coordinator to manage front office operations for a medical practice, ensuring smooth patient relations, scheduling, and billing support. The role emphasizes accuracy, compliance with healthcare regulations, and a welcoming patient experience.

Responsibilities include greetings, patient data collection, appointment management, insurance verification, and co-pay processing, with a focus on high-quality service in a fast-paced setting.