Medical Front Desk & Scheduling Coordinator

SCA Health; Dublin (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Job summary

OrthoAlliance, part of SCA Health, seeks a Medical Office Coordinator to manage front-office operations, patient interactions, scheduling, and billing support. You will ensure accurate data in the EHR, verify insurance, and maintain a welcoming environment across our physician practices.

The role requires at least one year in a medical office, strong communication, and multitasking abilities, with proficiency in EHR systems and MS Office. This is a full-time position based in Dublin, Ohio.

Qualifications

• Minimum of one year of experience in a medical office.
• Excellent communication and organizational skills.
• Proficiency in Electronic Health Records (EHR) systems and Microsoft Office Suite.
• Ability to multitask in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Assist with front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates demographics with detailed personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure timely and accurate charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Patient service

Communication skills

Organizational skills

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

EHR software

Microsoft Office

Office equipment

Job description

OrthoAlliance, part of SCA Health, seeks a Medical Office Coordinator to manage front-office operations, patient interactions, scheduling, and billing support. You will ensure accurate data in the EHR, verify insurance, and maintain a welcoming environment across our physician practices.

The role requires at least one year in a medical office, strong communication, and multitasking abilities, with proficiency in EHR systems and MS Office. This is a full-time position based in Dublin, Ohio.