Patient-Focused Front Desk & Administrative Assistant

Manhattan Integrative Psychiatry; New York (NY); On-site; USD 27,552 - 41,328; Full time

Job summary

A healthcare organization in New York City is seeking a detail-oriented Administrative Assistant / Front Desk Receptionist. This full-time, on-site role requires strong customer service skills and the ability to manage multiple administrative tasks. You'll be the first point of contact for patients, assisting with scheduling, inquiries, and maintaining a welcoming environment. Ideal candidates are organized and professional, with prior experience in customer-facing roles. Compensation ranges from $20 to $30 per hour, based on experience.

Qualifications

• Prior experience as an administrative assistant, receptionist, or front desk role preferred.
• Experience in customer service or service industry roles is acceptable.
• Reliable, punctual, and able to manage multiple tasks in a clinical environment.

Responsibilities

• Greet patients and assist walk-ins in a welcoming manner.
• Answer phone calls professionally and assist patients efficiently.
• Schedule, reschedule, and confirm patient appointments.
• Maintain accurate patient records and perform data entry tasks.
• Assist with general office organization and administrative tasks.

Skills

Customer service skills

Strong phone etiquette

Interpersonal communication

Organizational skills

Attention to detail

Basic computer proficiency

Job description

A healthcare organization in New York City is seeking a detail-oriented Administrative Assistant / Front Desk Receptionist. This full-time, on-site role requires strong customer service skills and the ability to manage multiple administrative tasks. You'll be the first point of contact for patients, assisting with scheduling, inquiries, and maintaining a welcoming environment. Ideal candidates are organized and professional, with prior experience in customer-facing roles. Compensation ranges from $20 to $30 per hour, based on experience.