Patient-Focused Clinic Administrative Assistant

Fresenius Medical Care; Lower Merion Township (Montgomery County); On-site; USD 22,000 - 30,000; Full time

Job summary

Fresenius Medical Care seeks an organized receptionist to manage front desk duties in a clinical setting. You will greet patients, route calls, assist with scheduling, and support medical records processes to ensure smooth clinic operations.

In this role you will handle patient data with confidentiality, coordinate travel and appointments, and assist with general administrative tasks to support clinicians and staff.

Qualifications

• High school diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint; good verbal communication.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls.
• Greet patients and guests professionally.
• Maintain a professional reception area.
• Distribute incoming mail and handle admissions-related signatures.
• Ensure patient confidentiality is maintained at all times.
• Maintain accurate scheduling and registration records.
• Prepare and organize medical records for travel, transplant, disability, and other needs.
• Coordinate patient travel and appointments.
• Assist with data entry in Crown Web and related systems.

Skills

Customer service

Multitasking

Time management

Organizational skills

Verbal communication

Written communication

Professional appearance

Proactive problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Fresenius Medical Care seeks an organized receptionist to manage front desk duties in a clinical setting. You will greet patients, route calls, assist with scheduling, and support medical records processes to ensure smooth clinic operations.

In this role you will handle patient data with confidentiality, coordinate travel and appointments, and assist with general administrative tasks to support clinicians and staff.