Hospital Unit Coordinator: Patient Flow & Admin (Day Shift)

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking an administrative support professional for an inpatient unit, serving as the liaison between patients, visitors and clinicians. The role emphasizes organizing priorities, handling confidential information, and coordinating admissions, discharges, and transfers to support patient flow.

Responsibilities include scheduling, EMR data entry, and collaboration with nursing and ancillary services.

Qualifications

• High School Diploma or Equivalent required; Associate's Degree in related field preferred.
• Certified Health Unit Coordinator preferred
• Administrative support experience 1-2 years required
• Proficiency with MS Office and basic clerical tasks required

Responsibilities

• Performs clerical duties to assist in administration of the unit.
• Greets patients, families, visitors and coworkers professionally.
• Manages information at the central nursing station and unit.
• Schedules consultations, tests, procedures, and patient transport.
• Records admissions, discharges and transfers in the EMR accurately and timely.
• Coordinates with ancillary departments to obtain equipment and supplies.
• May assist with payroll duties or scheduling of staff.

Skills

MS Office

Office procedures

Communication skills

Proofreading

Phone system

Time management

Interpersonal skills

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Job description

Mass General Brigham is seeking an administrative support professional for an inpatient unit, serving as the liaison between patients, visitors and clinicians. The role emphasizes organizing priorities, handling confidential information, and coordinating admissions, discharges, and transfers to support patient flow.

Responsibilities include scheduling, EMR data entry, and collaboration with nursing and ancillary services.