Patient Flow & Unit Coordination Specialist

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Brigham and Women's Hospital, Inc. is seeking an administrative support professional to assist unit-based and hospital-wide clinicians and staff in an inpatient setting.

You will coordinate patient flow, manage confidential information, and partner with nursing to ensure timely admissions, discharges and transfers. Responsibilities include greeting patients and visitors, organizing and entering information into the EMR, scheduling tests, transports and consultations, and supporting payroll or

Qualifications

• High School Diploma or Associate's Degree preferred.
• Certified Health Unit Coordinator (NAHUC) preferred.
• Administrative support experience 2–3 years required.
• Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
• MS Office proficiency; proofreading and editing of documents.
• Ability to use phone systems, manage time, and communicate effectively.
• Strong interpersonal, written and oral communication; familiarity with medical terminology.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Skills

MS Office

Proofreading

Time management

Verbal communication

Written communication

Medical terminology

Phone system

Interpersonal skills

Education

High School Diploma or Associate's Degree

NAHUC certification (preferred)

Tools

Electronic Medical Records (EMR)

Job description

Brigham and Women's Hospital, Inc. is seeking an administrative support professional to assist unit-based and hospital-wide clinicians and staff in an inpatient setting.

You will coordinate patient flow, manage confidential information, and partner with nursing to ensure timely admissions, discharges and transfers. Responsibilities include greeting patients and visitors, organizing and entering information into the EMR, scheduling tests, transports and consultations, and supporting payroll or