Patient Flow & Transfers Coordinator

HCA Healthcare; Jacksonville (FL); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

Time away from work

401(k) match

Education support

Job summary

HCA Florida Memorial Hospital is hiring a Patient Logistic Specialist to support patient disposition, bed placement, and transfers. The role requires coordinating with clinicians, tracking bed availability, and maintaining timely communications with patients and families.

Ideal candidates have an associate degree or higher, healthcare experience, and strong communication and organizational skills. Shifts are 12-hour, with weekends and holidays required, and applicants must live within 60 miles

Qualifications

• Associate degree or higher preferred.
• Experience in acute care setting preferred (ED highly preferred).
• Understanding of how patient populations move through a hospital setting.
• Behavioral Health experience preferred.
• Strong verbal and written communication skills.
• Good organizational skills and ability to multitask.
• Proficient in medical terminology.

Responsibilities

• Respond to phone calls with urgency and strong customer service.
• Gather initial information to open new cases and provide clinicians with needed data.
• Maintain awareness of facility medical staff, services, and programs.
• Locate resources and coordinate information to support patient disposition or admissions.
• Maintain inventory of bed availability for non-HCA bed placements.
• Facilitate hospital transfers and transports via phone and computer.
• Provide updates on status of patient cases and bed placement requests.
• Schedule and prioritize discharge transports and support the Patient Logistics Center.

Skills

Verbal communication

Organizational skills

Medical terminology

Acute care experience

ED experience

Behavioral Health understanding

Healthcare experience

Multitasking

Education

Associate degree or higher

Job description

HCA Florida Memorial Hospital is hiring a Patient Logistic Specialist to support patient disposition, bed placement, and transfers. The role requires coordinating with clinicians, tracking bed availability, and maintaining timely communications with patients and families.

Ideal candidates have an associate degree or higher, healthcare experience, and strong communication and organizational skills. Shifts are 12-hour, with weekends and holidays required, and applicants must live within 60 miles