Patient Flow Champion: Medical Assistant & Registration

Banner Health; Lakeside (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Banner Health in Show Low, Arizona, is seeking a Medical Assistant / Registration Representative to support both front and back office operations. You will handle patient registration, verify insurance, provide financial counseling, schedule appointments, and assist clinical staff with exams and testing.

The role emphasizes strong patient communication, accuracy in data entry, and seamless collaboration with billing and care teams in a fast-paced setting.

Qualifications

• High school diploma or GED plus Medical Assisting program graduate.
• Active Medical Assistant Certification (CMA/RMA/CCMA/NCMA) required.
• Excellent communication and strong organizational skills; able to handle confidential information.

Responsibilities

• Register patients, verify insurance, obtain authorizations, and schedule visits.
• Provide financial counseling and collect co-pays; assist with billing processes.
• Assist clinicians; prepare exam rooms and conduct office-based testing.
• Maintain and secure medical records; document patient information accurately.
• Answer phones, manage messages, and coordinate with departments and staff.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Teamwork

Education

Accredited Medical Assisting Program

Certified Medical Assistant (CMA/RMA/CCMA/NCMA)

Tools

Medical software

Spreadsheet programs

Job description

Banner Health in Show Low, Arizona, is seeking a Medical Assistant / Registration Representative to support both front and back office operations. You will handle patient registration, verify insurance, provide financial counseling, schedule appointments, and assist clinical staff with exams and testing.

The role emphasizes strong patient communication, accuracy in data entry, and seamless collaboration with billing and care teams in a fast-paced setting.