Patient Access & Registration Specialist

Banner Health; Glendale (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Banner Health is seeking a Patient Access Services Representative in Glendale, AZ. You will be the first contact for patients, handling admissions, insurance verification, and financing discussions with a focus on accuracy and patient experience.

This role requires strong communication, attention to detail, and the ability to navigate multiple systems to support efficient registration and care access.

Qualifications

• High school diploma or GED required.
• Strong customer service and knowledge of patient financial services/insurance processes.
• Ability to manage multiple tasks with minimal supervision and work both independently and in a team.
• Excellent interpersonal, oral, and written communication skills; proficient with common office software.

Responsibilities

• Greet patients, verify insurance, and register patients quickly and compassionately.
• Collect patient financial liability and assist with financial counseling.
• Ensure documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Proficient use of multiple computer applications and EHR systems.

Skills

Customer service

Communication

Attention to detail

Tech-savvy

Problem solving

Insurance knowledge

Education

High school diploma/GED

Tools

EHR systems

Hospital billing software

Job description

Banner Health is seeking a Patient Access Services Representative in Glendale, AZ. You will be the first contact for patients, handling admissions, insurance verification, and financing discussions with a focus on accuracy and patient experience.

This role requires strong communication, attention to detail, and the ability to navigate multiple systems to support efficient registration and care access.