Patient Access & Front Desk Specialist

Banner Health; Mesa, Northern (AZ, KY); Hybrid; USD 34,000 - 46,000; Full time

Job summary

Banner Health is seeking a Front Office Representative to join the Vascular Clinic in Mesa, AZ. You will be the first point of contact for patients, handling registration, scheduling, and insurance verification to ensure smooth clinic flow.

The role emphasizes strong customer service, accurate data entry, and clear communication with patients and care teams in a fast-paced environment.

Qualifications

• Strong customer service and communication skills in a fast-paced setting.
• Experience handling multiple tasks with minimal supervision.
• Proficiency with standard office software and data entry accuracy.

Responsibilities

• Registration/check-in, data entry, and collecting signatures as required.
• Verify insurance eligibility, pre-certifications, referrals, and authorizations.
• Calculate and collect patient liability and explain financial policies.
• Enter payments/charges and reconcile daily receipts with accuracy.
• Schedule visits and manage patient flow to maximize efficiency.

Skills

Customer service

Communication

Multi-tasking

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Healthcare software

Job description

Banner Health is seeking a Front Office Representative to join the Vascular Clinic in Mesa, AZ. You will be the first point of contact for patients, handling registration, scheduling, and insurance verification to ensure smooth clinic flow.

The role emphasizes strong customer service, accurate data entry, and clear communication with patients and care teams in a fast-paced environment.