Patient-First Medical Receptionist & Admin Pro

Integrated Health of Southern Illinois; Harrisburg (IL); On-site; USD 23,000 - 29,000; Full time

Job summary

Integrated Health of Southern Illinois is seeking a Medical Receptionist / Administrative Support to manage front desk operations, greet patients, assist with check-in/check-out, and maintain a professional environment.

The role shares front desk coverage with another receptionist and may involve CSR/administrative tasks during non-front-desk hours, with a focus on patient experience and teamwork.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of medical receptionist or healthcare administrative experience preferred.
• Customer service experience in a healthcare setting preferred.
• Proficiency in Microsoft Word and Excel.
• Experience with Electronic Health Records (EHR) preferred.

Responsibilities

• Greet and assist patients and visitors professionally at the front desk.
• Verify and update patient demographic information at each visit.
• Collect co-payments or balances owed.
• Schedule follow-up appointments as needed.
• Obtain patient authorization for medical record releases per HIPAA.
• Maintain cleanliness and organization of the waiting area and front desk.
• Support CSR and administrative tasks during non-front-desk hours.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Electronic Health Records (EHR)

Job description

Integrated Health of Southern Illinois is seeking a Medical Receptionist / Administrative Support to manage front desk operations, greet patients, assist with check-in/check-out, and maintain a professional environment.

The role shares front desk coverage with another receptionist and may involve CSR/administrative tasks during non-front-desk hours, with a focus on patient experience and teamwork.