Patient Care Front Desk Specialist

Integrated Health of Southern Illinois; Carterville (IL); Hybrid; USD 23,000 - 29,000; Full time

Job summary

Integrated Health of Southern Illinois is hiring a Medical Receptionist / Administrative Support in Carterville, IL. The role focuses on front desk operations, patient greeting, check-in/check-out, and maintaining a professional clinic environment.

Availability is Monday–Friday with shifts between 7:45 a.m. – 7:00 p.m. The position also supports CSR and other administrative tasks as needed to ensure smooth clinic workflow.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of medical receptionist or healthcare administrative experience preferred.
• Customer service experience in a healthcare setting preferred.
• Proficiency in Microsoft Word and Excel
• Experience with Electronic Health Records (EHR) preferred.

Responsibilities

• Greet and assist patients and visitors professionally and warmly.
• Verify and update patient demographic information at each visit.
• Collect co-payments or balances owed.
• Schedule follow-up appointments as needed.
• Obtain patient authorization for medical record releases in accordance with HIPAA.
• Maintain cleanliness and organization of the waiting area and front desk.
• Support CSR and administrative tasks during non-front-desk hours.

Skills

Customer service

Microsoft Word

Excel

Education

High School diploma

Tools

Microsoft Word

Excel

Job description

Integrated Health of Southern Illinois is hiring a Medical Receptionist / Administrative Support in Carterville, IL. The role focuses on front desk operations, patient greeting, check-in/check-out, and maintaining a professional clinic environment.

Availability is Monday–Friday with shifts between 7:45 a.m. – 7:00 p.m. The position also supports CSR and other administrative tasks as needed to ensure smooth clinic workflow.