Patient-First Medical Front Desk Specialist

The JOY FM; Martinez (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Covenant Pediatrics is seeking a friendly Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will create a welcoming and professional experience while supporting day-to-day operations of our medical office.

You will greet and check in patients, answer phones, schedule appointments, verify information and insurance, collect payments, maintain records, and communicate professionally with staff and providers at a busy front desk.

Qualifications

• Excellent customer service and communication skills.
• Professional and friendly demeanor.
• Strong organizational skills and attention to detail.
• Dependability and a willingness to learn.
• Ability to multitask in a busy medical office.
• Previous medical office experience is a plus, but not required.

Responsibilities

• Greeting and checking in patients.
• Answering phones and responding to patient inquiries.
• Scheduling and confirming appointments.
• Verifying patient information and insurance.
• Collecting payments and completing basic administrative tasks.
• Maintaining accurate patient records.
• Communicating professionally with patients, providers, and staff.
• Maintaining a clean, organized, and welcoming front desk.

Skills

Customer service

Communication

Organization

Dependability

Multitasking

Medical office experience

Job description

Covenant Pediatrics is seeking a friendly Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will create a welcoming and professional experience while supporting day-to-day operations of our medical office.

You will greet and check in patients, answer phones, schedule appointments, verify information and insurance, collect payments, maintain records, and communicate professionally with staff and providers at a busy front desk.