Medical Receptionist/Front Desk

EMrecruits; Asheville (NC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Family Care of Fairview in Asheville, NC seeks a dedicated Medical Receptionist/Front Desk to join our team. This full-time role handles front office tasks, patient check-in/out, scheduling, and copay collection with a focus on warmth and efficient service.

Ideal candidates bring strong communication skills and a can-do attitude; training is available for those new to a medical office. Join a family‑oriented, service‑driven practice committed to compassionate care.

Qualifications

• Experience in a medical office is preferred but training is available.
• Strong communication and interpersonal skills required.
• Ability to collect co-payments and verify insurance with accuracy.

Responsabilités

• Schedule appointments per posted hours (Mon-Thurs 7:45am–5:30pm; Fri 8:00am–3:00pm).
• Greet patients warmly and check them in/out.
• Answer phone calls and manage appointment scheduling.
• Collect co-payments and verify insurance information.
• Scan and update patient insurance cards/records; support physicians and staff.

Connaissances

Front desk

Customer service

Phone etiquette

Medical office experience

Outils

EMR software

Description du poste

Full-Time | Medical Receptionist/Front Desk | Competitive Hourly Rate Family Care of Fairview, located in Asheville, North Carolina is seeking a new Medical Receptionist / Front Desk to join our team. Successful candidates will display excellent teamwork, accountability and will excel in a high performing, family oriented and supportive organization. We work hard to anticipate the needs of our patients and meet them in a warm, kind & compassionate manner, ensuring that every person knows and feels that they matter here. We focus exclusively on providing the highest quality, cost effective and efficient care possible.

This position involves front office activities including answering telephone calls, collecting co-payments, patient scheduling, checking patients in and out as well as digital chart filing and other clerical duties. Experience in a medical office setting is preferred, but we’re happy to train motivated candidates who bring a positive attitude and strong communication skills. This person will be the first point of contact for patients and play an important role in keeping the office running smoothly.

Responsibilities

• Schedule: Monday - Thursday 7:45am - 5:30pm & Friday 8:00am -3:00pm
• Greeting and checking in patients with professionalism and warmth
• Answering calls and scheduling appointments
• Collecting copayments and verifying insurance
• Scanning and updating patient insurance cards & records
• Supporting physicians and staff with daily office operations
• Performing filing with the EMR system, chart prep, and other administrative tasks

Join us in making a difference in the lives of our patients through exceptional care and support.