Patient-First Medical Front Desk Specialist

Docs, Llc; Harrisburg (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to be the first point of contact for patients, families, and vendors at our Harrisburg, NC clinic. You will greet patients, answer calls, collect insurance information, and schedule appointments to support smooth patient flow.

Join a team that values patient care, accuracy, and excellent service. A High School diploma or equivalent is required, and experience with medical terminology is a plus.

Qualifications

• High School diploma or equivalent certificate.
• Experience with medical terminology is a plus.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and customer service standards.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology knowledge

Education

High School diploma or equivalent certificate

Job description

DOCS Dermatology Group is seeking a Medical Receptionist to be the first point of contact for patients, families, and vendors at our Harrisburg, NC clinic. You will greet patients, answer calls, collect insurance information, and schedule appointments to support smooth patient flow.

Join a team that values patient care, accuracy, and excellent service. A High School diploma or equivalent is required, and experience with medical terminology is a plus.