Medical Front Office Representative

OrthoWest MSO LLC; Laguna Woods (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

OrthoWest MSO LLC in California is seeking a Front Office Coordinator for our orthopedic medical practice. You will be the first point of contact for patients, greet visitors, schedule appointments, verify insurance, and manage billing processes to keep the clinic running smoothly.

Ideal candidates have a high school diploma, strong communication, organizational skills, and experience with EHR and MS Office. This full-time on-site role offers opportunities to grow with a patient-centered team.

Qualifications

• High school diploma or equivalent required; healthcare admin training preferred.
• Experience in a medical front office or administrative role desirable.
• Excellent communication and interpersonal abilities.
• Ability to handle confidential information professionally.

Responsibilities

• Greet patients and visitors in a professional and welcoming manner
• Schedule appointments and manage the clinic’s calendar efficiently
• Verify patient insurance information and process billing and payments
• Collect and update patient demographic and medical information
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Prepare and maintain accurate patient records and documentation
• Coordinate with medical staff to ensure timely patient flow
• Assist with administrative tasks such as faxing, scanning, and filing

Skills

Communication skills

Organizational skills

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

MS Office Suite

EHR systems

Job description

Description

Front Office Coordinator – Orthopedic Medical Practice

Join our dynamic and growing orthopedic practice as a Front Office Coordinator, where your organizational skills and friendly demeanor will be essential in providing exceptional patient service. This role offers an exciting opportunity to be the first point of contact for patients and to contribute to the smooth operation of a busy medical office.

Key Responsibilities:

• Greet patients and visitors in a professional and welcoming manner
• Schedule appointments and manage the clinic’s calendar efficiently
• Verify patient insurance information and process billing and payments
• Collect and update patient demographic and medical information
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Prepare and maintain accurate patient records and documentation
• Coordinate with medical staff to ensure timely patient flow
• Assist with administrative tasks such as faxing, scanning, and filing

Skills and Qualifications:

• High school diploma or equivalent; additional healthcare or administrative training preferred
• Previous experience in a medical front office or administrative role is highly desirable
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite
• Ability to handle sensitive information with confidentiality and professionalism
• Positive attitude and a team-oriented approach

Our practice values a collaborative and patient-centered environment, offering opportunities for professional growth and development. Join us and be part of a dedicated team committed to providing outstanding orthopedic care and service.