Patient-First Front Desk Coordinator (Medical Office)

Health Plus Management LLC; Village of Cedarhurst (NY); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401k

Paid Time Off

Holidays

Descripción de la vacante

Health Plus Management is seeking an energetic, patient-centric Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. You will set the stage for each patient’s appointment and build professional relationships with patients, staff, and clinicians.

The role requires 1+ year of medical admin experience, familiarity with EMR (NextGen preferred), and strong communication and organizational skills.

Formación

• 1+ years of relevant medical administrative experience
• Experience with medical insurance/verification is a plus
• Knowledge of medical terminology & procedures, and the ability to converse with patients and referring doctors
• Experience with EMR is preferred
• Strong computer knowledge including Microsoft Word/Excel

Responsabilidades

• Greet patients and schedule appointments
• Answer incoming calls, take messages, and outreach to patients
• Obtain and file patients' charts and assist as needed
• Maintain daily office operations per SOPs
• Contribute to team effort and adapt to daily roles
• Protect patient privacy (HIPAA compliance)
• Navigate NextGen to access patient information
• Confirm appointments with patients
• Handle inquiries, resolve issues, and collect co-pays
• Assist with opening/closing procedures
• Support reception area and maintain order

Conocimientos

Bilingual (English/Spanish)

Verbal communication

Written communication

Organizational skills

Time-management

Educación

High School Diploma or equivalent

Herramientas

NextGen EMR

Microsoft Word

Microsoft Excel

Descripción del empleo

Health Plus Management is seeking an energetic, patient-centric Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. You will set the stage for each patient’s appointment and build professional relationships with patients, staff, and clinicians.

The role requires 1+ year of medical admin experience, familiarity with EMR (NextGen preferred), and strong communication and organizational skills.