Bilingual Front Desk Coordinator — Patient Experience

Health Plus Management; Village of Valley Stream (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Health Plus Management in New York is seeking a Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage records. You will set the stage for each visit and build relationships with patients, staff and clinicians while keeping the office organized and efficient.

The role requires bilingual English/Spanish communication, strong customer service, and excellent organization. Experience with EMR systems and HIPAA compliance is preferred; familiarity with NextGen is a

Qualifications

• 1+ years of relevant medical administrative experience.
• Bilingual English/Spanish required.
• Experience with medical insurance verification is a plus.
• Knowledge of medical terminology & procedures preferred.
• Experience with EMR preferred.

Responsibilities

• Greet patients and schedule appointments.
• Answer phones and manage messages.
• Maintain charts and patient records; HIPAA compliance.
• Navigate NextGen to access patient information.
• Collect co-pays and schedule follow-ups.
• Open/close the office; assist with light clerical tasks.
• Support office operations and maintain patient privacy.

Skills

Bilingual

Customer service

Communication

Organizational skills

Multi-tasking

HIPAA awareness

EMR familiarity

Microsoft Word

Microsoft Excel

Tools

NextGen EMR

Windows

Microsoft Excel

Job description

Health Plus Management in New York is seeking a Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage records. You will set the stage for each visit and build relationships with patients, staff and clinicians while keeping the office organized and efficient.

The role requires bilingual English/Spanish communication, strong customer service, and excellent organization. Experience with EMR systems and HIPAA compliance is preferred; familiarity with NextGen is a