Patient-First Front Desk & Clinic Support Lead

LifeStance Health; Nashua (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

LifeStance Health Nashua clinic is seeking a Practice Coordinator to manage front-office daily activities and deliver quality service to both in-person and remote patients and clinicians. You will oversee scheduling, paperwork, payments, and patient communications to ensure smooth operations.

The role requires strong communication, multitasking, and HIPAA compliance. Starting at $22.00/hour with quarterly bonus potential, this full-time position offers benefits and growth within a supportive

Qualifications

• High School or equivalent required; associate/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or a similar role.

Responsibilities

• Create a positive work environment and support clinician engagement.
• Prepare patient paperwork, verify demographics, and ensure chart readiness.
• Greet patients, manage front desk tasks, and handle billing questions.
• Assist with telehealth access, patient portal issues, and scheduling.

Skills

Multitasking

Teamwork

Communication

Microsoft Office

EMRs

HIPAA

Education

High School diploma

Associate's/Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health Nashua clinic is seeking a Practice Coordinator to manage front-office daily activities and deliver quality service to both in-person and remote patients and clinicians. You will oversee scheduling, paperwork, payments, and patient communications to ensure smooth operations.

The role requires strong communication, multitasking, and HIPAA compliance. Starting at $22.00/hour with quarterly bonus potential, this full-time position offers benefits and growth within a supportive