Patient-First Front Desk & Admin Assistant

COMMONWEALTH MANAGEMENT LLC; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Commonwealth Pain & Spine is seeking a Front Office Assistant who will be the first and last point of contact for patients in our St. Matthews Clinic on-site in Louisville, KY.

You will greet patients, check them in, update appointment status, collect intake forms and enter data into the EMR. The ideal candidate has strong computer and phone skills, can handle multiple tasks while maintaining professionalism, and communicates well with physicians, staff, and patients.

Qualifications

• Knowledge of basic medical terminology, coding, eligibility and office procedures preferred.
• Strong computer and phone skills with professional interaction.
• Experience in medical front office is preferred.

Responsibilities

• Greets and checks patients in and updates appointment status.
• Assists patients with intake forms and ensures form completeness.
• Answers calls promptly and transfers to appropriate departments.
• Enters patient information into EMR and maintains accurate records.
• Schedules re-evaluation visits and updates appointment cards.
• Maintains positive relationships with referral sources and staff.
• Performs other duties as assigned.

Skills

Computer skills

Phone skills

Interpersonal skills

Multitasking

Education

HS Diploma or equivalent

Tools

EMR

KASPER

INSPECT

Job description

Commonwealth Pain & Spine is seeking a Front Office Assistant who will be the first and last point of contact for patients in our St. Matthews Clinic on-site in Louisville, KY.

You will greet patients, check them in, update appointment status, collect intake forms and enter data into the EMR. The ideal candidate has strong computer and phone skills, can handle multiple tasks while maintaining professionalism, and communicates well with physicians, staff, and patients.