Patient-First Dispensary Operations Lead

Restore Dispensaries; Pottstown (Montgomery County); On-site; USD 52,000 - 60,000; Full time

Job summary

Restore Dispensaries is seeking an Assistant Dispensary Manager to lead daily operations, supervise associates, and drive productivity in a fast-paced medical cannabis environment. You will ensure compliance with DOH/state regs, manage scheduling, and support the Dispensary Manager on strategic initiatives.

The role requires 3+ years retail, including 2+ in management, plus strong inventory, cash handling, and reporting skills.

Qualifications

• 3+ years of responsible retail experience, including at least 2 years in management.
• Experience in regulated retail or medical marijuana strongly preferred.
• Strong knowledge of medical marijuana products and patient consultation.
• Experience in inventory management and reconciliation.
• Strong reporting and analytical skills.
• Excellent conflict resolution and decision-making abilities.
• Basic math and strong computer proficiency.
• Cash handling experience with high accuracy.
• Ability to lift, bend, twist, stand, and walk as required.
• Flexibility to work opening, closing, weekends, and holidays.

Responsibilities

• Operational & Team Leadership
• Supervise Dispensary Associates and Key Holders during daily operations
• Drive team productivity, morale, and service standards
• Assist with scheduling, staffing coordination, and daily workflow management
• Coach and develop team members to ensure performance alignment
• Promote a positive, accountable, and patient-focused store culture
• Compliance & Regulatory Oversight
• Review, maintain, and communicate updates to Restore Dispensaries SOPs
• Ensure updated SOPs are accessible for scheduled and unscheduled DOH audits
• Assist in overseeing medication dispensing procedures in compliance with DOH and state regulations
• Ensure reportable events are documented and submitted promptly
• Maintain accurate recordkeeping and audit readiness
• Inventory & Cash Management
• Assist in overseeing pre-packaged inventory management and vault-to-floor movement
• Ensure nightly and monthly audits are conducted in alignment with company standards
• Monitor inventory reconciliation processes and support the Inventory Specialist
• Oversee adherence to cash handling procedures, including POS accuracy, reporting, deposits, and reconciliations
• Cross-Department Collaboration
• Coordinate with department leaders to ensure smooth store operations
• Support the Dispensary Manager in executing operational and compliance initiatives
• Act as a leadership resource during manager absences

Skills

Retail Management

Inventory Control

Cash Handling

Data Reporting

Customer Service

Compliance Knowledge

Education

Bachelor’s degree in Business or related field

Tools

POS Systems

Job description

Restore Dispensaries is seeking an Assistant Dispensary Manager to lead daily operations, supervise associates, and drive productivity in a fast-paced medical cannabis environment. You will ensure compliance with DOH/state regs, manage scheduling, and support the Dispensary Manager on strategic initiatives.

The role requires 3+ years retail, including 2+ in management, plus strong inventory, cash handling, and reporting skills.