Assistant Dispensary Manager

Solar Cannabis Co.; Somerset (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Solar Cannabis Co. is seeking an Assistant Dispensary Manager in Massachusetts to oversee daily store operations, ensure regulatory compliance, and support the Dispensary Manager with reporting and staff leadership.

The role requires 2-3 years of management experience (cannabis experience preferred) and a strong work ethic with attention to detail. It involves coordinating with inventory, handling cash procedures, and maintaining a high standard of customer service.

Qualifications

• Bachelor’s degree in Business or related field is preferred.
• 2-3 years of experience in a management environment is required.
• Cannabis experience is preferred.
• Must be proactive with a strong work ethic and attention to detail.
• Organizational and time management skills required.

Responsibilities

• Oversee the day-to-day operations of the dispensary.
• Maintain store compliance with all local, state, and federal regulations.
• Assist the Dispensary Manager with various reports.
• Oversee the sales process.
• Inspire, motivate, supervise, and direct staff.
• Monitor and maintain inventory levels in coordination with the Inventory team and keep track of products that have expired.
• Manage financial records and daily cash handling procedures during shift.
• Maintain a clean and organized store.
• Update SOPs as changes to policy and/or regulations occur and ensure compliance among team.
• Other duties and special projects as assigned.
• Provide and inspire retail staff to deliver best-in-class customer service.
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge.
• Lead staff to exceed goals set forth by the Vice President of Retail Operations.
• Review all customer feedback, requests, and concerns and provide resolution.

Skills

Proactive

Attention to detail

Organizational skills

Time management

Staff leadership

Education

Bachelor’s degree in Business or related field

Job description

JOB TITLE: Assistant Dispensary Manager

AUTHORITY & SUPERVISION

• Reports directly to the Dispensary Manager
• Oversees Shift Supervisor(s), Budtenders, Inventory Specialists, Dispensary Entry Agents and Dispensary Entry Agent Team Lead

JOB DUTIES & RESPONSIBILITIES

Daily Store Operations

• Oversee the day-to-day operations of the dispensary
• Maintain store compliance with all local, state, and federal regulations
• Assist the Dispensary Manager with various reports
• Oversee the sales process
• Inspire, motivate, supervise, and direct staff
• Monitor and maintain inventory levels in coordination with the Inventory team and keep track of products that have expired
• Manage financial records and daily cash handling procedures during shift
• Maintain a clean and organized store
• Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
• Other duties and special projects as assigned

Sales and Customer Service

• Provide and inspire retail staff to deliver best-in-class customer service
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
• Lead staff to exceed goals set forth by the Vice President of Retail Operations
• Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS

• Bachelor’s degree in Business or related experience preferred
• 2-3 years of experience in a management environment required
• Cannabis experience preferred
• Must be proactive, have strong work ethic and pay great attention to detail
• Organizational and time management skills required

ADDITIONAL REQUIREMENTS

• Minimum of 21 years of age
• Possess valid driver’s license or state ID
• Must pass all required background checks
• Ability to work nights, holidays and weekends
• Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
• Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
• This job function may include being in a stationary position or moving for extended periods of time