Patient-First Dental Front Office Coordinator

ORANGE CITY MODERN DENTISTRY PLLC; Orange City (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Bonus based on performance

Dental insurance

Training & development

Job summary

Orange City Modern Dentistry PLLC in Orange City, FL is seeking a warm, organized Dental Patient Care Coordinator to be the welcoming face of our practice. You will greet patients, manage the front desk, and ensure a smooth patient flow from check-in to checkout.

Responsibilities include scheduling, verifying benefits, explaining treatment plans, coordinating financing, processing payments, and maintaining accurate patient records in our dental software system.

Qualifications

• Prior experience in a dental or medical front office coordinator role preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification and billing processes.
• Excellent communication and interpersonal skills with a patient-first attitude.
• Strong organizational skills with the ability to multitask in a busy office environment.
• Proficiency in basic computer skills and Microsoft Office.
• High school diploma or equivalent required; dental administrative training a plus.

Responsibilities

• Greet and check in patients, ensuring a positive and welcoming front office experience.
• Schedule and confirm patient appointments, managing the dental office calendar efficiently.
• Verify dental insurance benefits and assist patients with coverage and billing questions.
• Present and explain treatment plans, coordinating patient financing options when needed.
• Answer incoming calls and respond to patient inquiries in a timely, professional manner.
• Collect and process patient payments, co-pays, and account balances.
• Maintain accurate patient records and update demographic and insurance information in dental practice management software.

Skills

Customer service

Multi-tasking

Communication

Organizational skills

Education

High school diploma

Tools

Dentrix

Eaglesoft

Job description

Orange City Modern Dentistry PLLC in Orange City, FL is seeking a warm, organized Dental Patient Care Coordinator to be the welcoming face of our practice. You will greet patients, manage the front desk, and ensure a smooth patient flow from check-in to checkout.

Responsibilities include scheduling, verifying benefits, explaining treatment plans, coordinating financing, processing payments, and maintaining accurate patient records in our dental software system.