Dental Patient Care Coordinator - Patient-First Growth

Paycom - ATS; Wellington (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

PTO / Paid holidays

Job summary

Modern Dental Smiles seeks an experienced front office coordinator in Wellington, FL to present treatment plans, educate patients on accounts, and guide financial options. You will collaborate with doctors, hygienists, and front desk staff to maintain smooth scheduling and accurate records while delivering compassionate, patient-centered care.

The role features standard hours, a doctor-owned practice atmosphere, and comprehensive benefits including health and dental coverage, PTO, and

Qualifications

• 3+ years in front office or patient coordination in a dental setting.
• Hands-on experience navigating the patient ledger, explaining insurance coverage, and reviewing billing details clearly with patients.
• Experience presenting treatment estimates and discussing payment arrangements.
• Familiarity with dental terminology across general, cosmetic, implant, or orthodontic care.
• Experience with Dentrix and other dental practice management software (or Dental Intelligence) is a plus.

Responsibilities

• Treatment Presentation: Review doctor-recommended treatment plans with patients, explaining procedure steps and answering questions with clarity and empathy.
• Ledger & Billing Education: Walk patients through their account ledger, explaining billing breakdowns, insurance coverage details, and out-of-pocket balances so they feel completely confident in their financial care plan.
• Financial Guidance: Walk patients through fee estimates, expected insurance benefits, and flexible payment arrangements.
• Scheduling & Care Follow-Up: Coordinate appointment scheduling for recommended care and proactively follow up on pending treatment plans to help keep patient care on track.
• Patient Advocacy: Serve as a reassuring guide for patients who may feel hesitant or anxious about moving forward with their care.
• Clinical Collaboration: Partner with doctors, hygienists, and front desk staff to ensure daily schedules flow smoothly and records stay updated.

Skills

Front office

Patient coordination

Dentrix

Billing/Insurance

Tools

Dentrix

Dental Intelligence

Job description

Modern Dental Smiles seeks an experienced front office coordinator in Wellington, FL to present treatment plans, educate patients on accounts, and guide financial options. You will collaborate with doctors, hygienists, and front desk staff to maintain smooth scheduling and accurate records while delivering compassionate, patient-centered care.

The role features standard hours, a doctor-owned practice atmosphere, and comprehensive benefits including health and dental coverage, PTO, and