Patient Financial Services Specialist — Infectious Disease

Memorial Healthcare; United States; Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Veteran’s Preference

Equal Opportunity Employer

Mileage Reimbursement

Zusammenfassung

Memorial Healthcare System is seeking a Patient Financial Services Representative to be the first point of contact for patients and guarantors across hospital, ambulatory, and office settings.

You will collect demographic, financial and insurance information, verify coverage, obtain required signatures, answer questions, and ensure accurate, timely processing of payments and authorizations to support seamless patient experiences.

Qualifikationen

• High School Diploma or Equivalent (Required).
• No experience required. One year of related hospital, medical office, or customer service experience preferred.

Aufgaben

• Greet patients and guarantors and collect demographic, financial, and insurance information.
• Explain policies and obtain required signatures.
• Verify insurance benefits and obtain authorization.
• Provide exceptional customer service and address questions promptly.
• Prepare and balance daily deposits.

Kenntnisse

Customer Service

Communication

Attention to Detail

Accountability

Accuracy & Quality

Organization Skills

Problem Solving

Productivity

Responding to Change

Standards of Behavior

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Memorial Healthcare System is seeking a Patient Financial Services Representative to be the first point of contact for patients and guarantors across hospital, ambulatory, and office settings.

You will collect demographic, financial and insurance information, verify coverage, obtain required signatures, answer questions, and ensure accurate, timely processing of payments and authorizations to support seamless patient experiences.