Patient Billing & Insurance Specialist I

CO043 Memorial Hospital West; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Memorial Healthcare System is seeking a Patient Financial Services Representative (PFSR) to greet patients and guarantors in hospital, ambulatory, or medical office settings. You will collect demographic, financial, and insurance information, verify eligibility, and ensure all notices and consents are signed.

You will verify benefits, obtain pre-certifications, explain billing policies, and help patients understand their financial responsibilities while handling deposits and scheduling when

Qualifications

• Greet patients and guarantors with courtesy and professionalism.
• Obtain and verify demographic, financial, and insurance information.
• Explain policies and obtain required signatures and notices.

Responsibilities

• Provides exceptional customer service and addresses questions promptly.
• Verifies insurance benefits and benefits eligibility for services.
• Obtains pre-certification and authorization where required.
• Determines correct filing order for multiple insurances.
• Explains financial policies and collects patient out-of-pocket payments.
• Assists with place of service and scheduling as needed.
• Maintains accurate deposits and daily reconciliation.

Skills

Accountability

Accuracy & Quality

Customer Service

Organization Skills

Problem Solving

Productivity

Job description

Memorial Healthcare System is seeking a Patient Financial Services Representative (PFSR) to greet patients and guarantors in hospital, ambulatory, or medical office settings. You will collect demographic, financial, and insurance information, verify eligibility, and ensure all notices and consents are signed.

You will verify benefits, obtain pre-certifications, explain billing policies, and help patients understand their financial responsibilities while handling deposits and scheduling when