Patient Access Representative II, Baptist Beaches

135 Baptist Health System, Inc.; United States; Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Baptist Health in Jacksonville Beach, FL is seeking a patient access associate to register patients accurately and efficiently, utilizing multiple systems and interfaces to ensure smooth check-in, scheduling, and revenue cycle activities. The role requires a strong commitment to service excellence, patient privacy, and adherence to EMTALA, AHCA, and JCAHO regulations.

You will work with clinical and non-clinical colleagues to maintain compliance, obtain required patient consent forms, and

Qualifications

• Experience registering patients in a fast-paced health system.
• Knowledge of HIPAA privacy rules and patient consent processes.
• Familiarity with EMTALA, AHCA, and JCAHO regulatory expectations.

Responsabilités

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

Connaissances

Patient registration

HIPAA privacy

EMTALA knowledge

Customer service

System navigation

Description du poste

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children’s Hospital. Baptist Health’s care for the community spans generations. Together, we’re the largest group of people in Northeast Florida focused on innovative health care for patients, improving the health equity of our neighbors, and creating a welcoming workplace for team members where everyone’s voice is heard.

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

Primary Location: Beaches - Main Building 1350 S 13th Ave Jacksonville Beach, FL 32250 United States of America