Patient Financial Navigator — Frontline Care & Billing

Memorial Healthcare; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Memorial Healthcare System in Fort Lauderdale is seeking a Patient Financial Services Representative to greet patients and guarantors in the hospital, ambulatory or medical office setting. You will collect demographic, financial and insurance information and verify eligibility to ensure accurate billing.

Responsibilities include patient estimates, deposits, pre-certifications, securing signatures, scheduling referrals, and assisting with AVS.

Qualifications

• Must have excellent communication and interpersonal skills.
• Ability to work in a fast-paced hospital environment.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet patients and guarantors at hospital, ambulatory or office settings.
• Verify demographic, financial and insurance information and eligibility.
• Provide patient estimates and balance daily deposits.
• Obtain required signatures and assist with consent forms.
• Coordinate referrals and pre-certifications/authorizations.
• Answer questions and ensure timely, courteous service.

Skills

Customer service

Communication

Attention to detail

Problem solving

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System in Fort Lauderdale is seeking a Patient Financial Services Representative to greet patients and guarantors in the hospital, ambulatory or medical office setting. You will collect demographic, financial and insurance information and verify eligibility to ensure accurate billing.

Responsibilities include patient estimates, deposits, pre-certifications, securing signatures, scheduling referrals, and assisting with AVS.