Patient Financial Navigator: Access & Aid Advocate

St Claire; Morehead (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

St. Claire Regional Med Center in Morehead, KY seeks a Financial Navigator to guide patients and families through costs, coverage, and resources. The role educates on insurance benefits, payment options, and assistance programs to reduce barriers to care.

You will process financial assistance applications, coordinate with revenue cycle, clinical teams, and community partners, and ensure compliant, confidential service delivery.

Qualifications

• Experience in patient financial services or related revenue cycle areas.
• Understanding of insurance benefits and financial counseling.
• Ability to educate patients on costs and payment options.

Responsibilities

• Educates patients and families on coverage, costs, and out-of-pocket responsibility.
• Assists with financial assistance applications and eligibility for charity care.
• Coordinates with billing and revenue cycle to resolve financial concerns.
• Documents activities in electronic systems and tracks progress of cases.

Skills

Patient financial services

Healthcare billing

Education

High school diploma or equivalent

Job description

St. Claire Regional Med Center in Morehead, KY seeks a Financial Navigator to guide patients and families through costs, coverage, and resources. The role educates on insurance benefits, payment options, and assistance programs to reduce barriers to care.

You will process financial assistance applications, coordinate with revenue cycle, clinical teams, and community partners, and ensure compliant, confidential service delivery.